作为微软Outlook用户, you have tools that allow you to manage the flow of email through your inbox. It’s strongly recommended that you invest the time to configure your personal inbox to suit your work style and the type of mail you receive. This article will provide a brief overview of Outlook’s anti-spam capabilities so that you can focus your inbox and keep unwanted mail out.
对于那些喜欢视频教学的学生, Aldridge CIO报道, 乍得Hiatt, 介绍本文的主要概念:
You have multiple methods at your disposal to deal with junk mail that is hitting your inbox.
If you’re receiving a promotional email from a legitimate source it is recommended that you find the unsubscribe link within the email and remove yourself from the mailing list. If you’re unsure whether the sender is legitimate or not, use one of the below options. If there is any doubt of the legitimacy of the sender, you want to err on the side of caution and avoid clicking on any links within the email.
If you’d like to avoid clicking on any unknown links, or if past attempts to unsubscribe from a specific mailing list have proved unsuccessful, 您可以右键单击该消息, 悬停在“垃圾”上，点击“阻止发件人”. The email will be sent to your junk folder and the sender will be added to your list of blocked contacts.
When you receive mail that is inappropriate or clearly junk you can use the “Report Message” tool. Using the “Report Message” tool will send the email back to Microsoft to be used to further tune their spam filtering toolset.
You can find the “Report Message” tool on your ribbon within Outlook. 它是这样出现的:
从下拉菜单中选择“垃圾”. The reported email will then be moved to your junk folder
It is possible that the “Report Message” button is not readily available on your ribbon. To add it to your ribbon, within Outlook go to File > Options > Customize Ribbon.
Within the Customize Ribbon, find the box that says “Choose Commands From” and select “Main Tabs”. Within the list expand “Home (Mail)” and select “Protection”. 点击“添加”和“确定”. You should now have the “Report Message” tool available on your Outlook Ribbon. 使用下面的图片作为指导:
If you do not see the “Report Message” tool within your “Customize Ribbon” options, it is possible that “Report Message” is not enabled for your organization. There could be a legitimate reason why it’s not enabled, 联系你的IT团队，更好地了解原因.
There are many processes that go into determining the legitimacy of an email before it hits your inbox. 不幸的是, these processes are imperfect and occasionally legitimate emails end up in your junk folder. 你有多种方法来解决这个问题:
最简单的方法是进入你的垃圾文件夹, 找到要移至收件箱的邮件, 右键单击它, 悬停在“垃圾”上，选择“非垃圾”. 这封邮件将会转移到你的收件箱.
虽然这种方法比较快, it does not prevent future emails from that sender from going to your junk folder.
To add a sender to your contacts, hover over their e-mail address within the header of the e-mail. On the resulting pop-up, click “…” and select “Add to Outlook Contacts”.
Now emails from that sender will always go to your inbox. This is assuming that you’ve enabled the safe sender setting for your contacts. 如果您不确定是否启用了该设置, go to the “安全的发送者” tab within “垃圾邮件选项”.
“垃圾邮件选项” contains some advanced settings for how to classify your inbound mail. To access “垃圾邮件选项” click on any email, hover over “Junk” and select “垃圾邮件选项”.
The first tab will allow you to adjust the level of automated spam filtering for your inbox. The option you select is based on your personal tolerance for spam in your inbox or having to check your spam folder for real emails. Select what you think will work for you and adjust the level as necessary.
安全的发送者 are senders who you’ve designated as trusted and whose emails will never go to spam. The second tab of 垃圾邮件选项 is the “安全的发送者” tab where you’ll be able to see your list of 安全的发送者. This is where you can adjust the setting to automatically trust emails from your contacts. You can also select an option to automatically designate everyone that you e-mail as a safe sender.
“垃圾邮件选项” is where you can manage your blocked contacts and domains. The tab “Blocked Senders” contains your block list and options to add or remove people from your list. 如果你不小心挡住了某人, you would need to come to this tab to find and unblock them.
We hope you have a better understanding of how to manage your junk email and keep your inbox clear. The guidance in this article is intended for email that is purely promotional spam. Potential phishing e-mails should be treated in an entirely different manner. To learn how to handle possible phishing emails check out this article, 在微软Outlook中报告钓鱼邮件.